We want you to be happy with your purchases of our products. We're proud of our services and guarantees, and we believe that our customers are more confident to purchase from us by being informed up-front of what to expect.

Satisfaction Guarantee

We want you to be completely happy with the software you purchase from all our direct to consumer portals. Whenever we can, we make trial versions of our software for download from our website, so that you can try the software beforehand and decide whether you want to purchase it. If you are not happy with your purchase for any reason, we will either fully refund your purchase price (in the currency the purchase was made in, typically US Dollars), or give you a different product in exchange, as per your preference.

Software License

A purchase of a product is a license to use the product by a single user on a specific device, or for multiple devices depending on the software license policy of the respective developer or publisher of the product (this will be listed on their respective websites). Whilst we do our utmost to provide future compatibility, we cannot guarantee that your purchase will be compatible with a new device that you purchase.

Customer Blogging Terms and Conditions

You are solely responsible for all blogs and comments that you submit to the customer blogging section of this site, and any consequences that may result from your post. We reserve the right to refuse or delete postings that we believe are inappropriate. If you make postings providing false contact details or impersonating another party we reserve the right to pass your details and IP address on to the aggrieved third party, their agents or any law enforcement agency. The information contained on the customer blogging section of this website is for information purposes. Whilst every care has been taken in its preparation, Chillingo does not make any warranties nor representations as to its accuracy or reliability. We neither accept nor assume any reliability in relation to the contents of these pages which should not be relied upon as accurate.

Customer Blogging Disclaimer

In no event do we accept liability of any description for the posting of any unlawful, threatening, abusive, defamatory, obscene or indecent information, or material of any kind which violates or infringes upon the rights of any other person, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law. In no event do we accept liability of any description including liability for negligence for any damages whatsoever resulting from loss of use, data or profits arising out of or in connection with the viewing, use or performance of this website or its contents. We accept neither responsibility for keeping the information in these pages up to date nor liability for any failure to do so. Chillingo has provided links and pointers to Internet sites maintained by third parties. Such linked sites are not under our control and we are not responsible for the contents (including the accuracy, legality or decency) of any linked site or any link contained in a linked site. We provide these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Chillingo of the linked site. We are not responsible for the copyright compliance of any linked site. As a condition of your use of the customer blogging section of this site you agree that you will not:

post or transmit any unlawful, threatening, abusive, defamatory, obscene or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law

post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trade mark or any other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or relevant right holder

post or transmit any material of any kind which contains a virus or other harmful component

download any file posted by any other user if you know, or reasonably ought to know, that the file cannot legally be distributed in such manner.